Frequently Asked Questions
Everything you need to know about shopping with Princess Highway
How long does shipping take?
Standard shipping within Australia typically takes 3-7 business days, while international orders can take 10-21 business days depending on your location.
What is your return policy?
We offer returns on full-priced items within 30 days of purchase. Items must be in their original condition with tags attached. Please note that sale items are final sale unless faulty.
How do I know which size to choose?
Each product page features a detailed size guide. Our vintage-inspired cuts can vary, so we recommend measuring yourself and comparing against our specific garment measurements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is processed quickly by our warehouse team. Please contact our customer service immediately, and we will do our best to accommodate changes if the order has not yet been dispatched.
Are your prints designed in-house?
Yes! Princess Highway is famous for our unique, vintage-inspired prints which are exclusively designed by our creative team in Melbourne.